Reiny Esser ESSER_R

Special Events Intern
Company Name: Atlanta Sport & Social Club
Dates Employed: Jun 2016 – Present

Employment Duration: 11 mos
Location: Greater Atlanta Area

Atlanta Sport and Social Club, established in 2012, focuses on organizing adult sports leagues, social events, and corporate events in the Atlanta area. I work with a small team that is responsible for all aspects of these events.

My responsibilities include:
-Conceptualizing and organizing events for both small and large audiences.
-Completing permitting information
-Coordinating event staff, volunteers, and vendors
-Organizing events for corporate clients
-Organizing events and festivals within the Atlanta area
-Events include: Atlanta Field Day, Oktoberfest Atlanta, Pub Crawl on the BeltLine


Company Name: Hop City Craft Beer and Wine
Dates Employed: 2015 – Present

Employment Duration: 2 yrs
Location: Greater Atlanta Area

This position has taught me a great deal regarding customer service and how the hectic the hospitality industry can be. I have learned great time management skills and how to keep my composure in high-stress situations. My experience in the service industry is extremely important to me and has allowed me to understand real world circumstances in a more tangible way.

My responsibilities include:
-Serve customers wine, beer, and spirits in a professional yet personable manner.
-Provide excellent customer service and hospitality that leaves guests with a lasting impression of Hop City.
-Create new clientele
-Efficiently manage my time

Event Planning Intern

Company Name: National Beer Mile
Dates Employed: Jun 2016 – Dec 2016

Employment Duration: 7 mos
Location: Greater Atlanta Area

This is a high-energy event where attendees drink 4 beers over the course of 1 mile. National Beer Mile is currently touring in select U.S. cities.

My responsibilities included:
-Coordinating event staff and volunteers
-Creating staff itineraries
-Assisting with permitting
-Placing orders for event and marketing materials
-Keeping merchandise inventory
-Collecting quotes, book, and coordinate with vendors
-Organize and keep track of invoices


Company Name: GuildQuality
Dates Employed: Jun 2013 – Aug 2014

Employment Duration: 1 yr 3 mos

Throughout my time spent with GuildQuality, I conducted third-party customer satisfaction surveys by phone for various companies. This position taught me excellent communication skills and how to be prepared for many different situations. I called customers across the United States and parts of Canada and reviewed their satisfaction with companies who performed recent home improvement projects.

My responsibilities included:
-Create and manage my own schedule
-Submit comments and report duplicate surveys
-Complete expected amount of calls and surveys per hour
-Schedule call back times and share with my team
-Communicate regularly and openly with my Team Manager
-Be present for monthly evaluations
-Evaluate team members

Administrative Assistant
Company Name: University of North Georgia
Dates Employed: Feb 2013 – Aug 2013

Employment Duration: 7 mos

Controlled the front desk at the University of North Georgia. Duties included answering the phone, directing calls, answering a wide range of questions and assisting office employees with tasks.